Jonathan's Universe

Archive for July, 2009

Yeah, I was wondering why I never received an email with my tracking status. I went and clicked “I forgot my claim ID” on Asurion’s website. This is what I was greeted with:

There’s like many many errors with that email address. I even spelled my name and email domain!

Jesus God damn…

So, since last tuesday, my phone has been malfunctioning… and has gotten worse since.

Not all the time, but often when I open my phone, my screen gets all distorted. The distortions also very from time to time. Sometimes there’s no image at all, sometimes it’s just white, sometimes it’s my home screen’s background with no icons or anything and also sometimes I see bars and lines. Also, hitting a button doesn’t seem to fix it. It usually “fixes itself” somewhere between 20 seconds-2 minutes. Last night it did not. It displayed a white screen for 5 minutes. I turned it off, turned it back on, the keypad lit up, but not the screen.. it was black (not even lit up from what I observed).

Since it is getting progressively worse, and it’s doing other silly things like turning off randomly, I’ve decided to do something about it. Originally, on wednesday, I went to the T-Mobile store by my work. The lady said that my phone model is known to have issues and she said “it’s possessed.” She said that my warranty expired and that because the phone is buggy, I “really should upgrade.” Sadly there are a few things that prevent me from doing this. I’m not yet in my “upgrade period,” which means I do not qualify for an upgrade discount, only a partial. I’m not going to to shell out $80 (at least) plus an $18 upgrade fee (wtf?). Additionally, I really want to get out of T-Mobile. They’re expensive, twitter access is unreliable, I can’t use YouMail, service sucks and is consistent, and often their customer support has thick heavy accents.. if I upgrade, I extend my contract another 2 years.. and I want an iPhone come march.

Last night I put an insurance claim. It cost me $25.00 to have a new one sent to me. The lady said my phone would be here “by tomorrow” [now today]. I’ve been sitting here all day waiting for it since i have to sign for it, and I have other things to do. Also, I never got tracking/claim information emailed to me like she said I would. Which makes me think she made a typo in my email address.

Ugh. Hurry up fedex/UPS/whatever… I have stuff to do!